### Key Responsibilities
* Support day-to-day sales operations and coordination activities.
* Maintain sales trackers, reports, dashboards, and operational records.
* Assist in sales follow-ups, task tracking, and process management.
* Coordinate with internal teams to ensure timely execution of sales activities.
* Support process improvements to enhance sales efficiency. CRM Management
* Update and maintain accurate data in Zoho CRM.
* Track leads, opportunities, follow-ups, and pipeline activities.
* Generate CRM reports and maintain data hygiene.
* Assist in improving CRM processes and documentation.
### Proposal & Documentation Support
* Prepare and coordinate proposals, quotations, presentations, and business documents.
* Maintain documentation and version control.
* Support RFP/RFQ preparation and submission.
* Assist in managing contracts, NDAs, and other business documentation.
### Administrative & Coordination Activities
* Coordinate between Sales, Operations, and Leadership teams.
* Schedule meetings and prepare Minutes of Meeting (MoM).
* Track action items and ensure timely follow-ups.
* Maintain internal process documents and operational records.
### Research & Data Support
* Conduct market and lead research.
* Support lead qualification and data collection activities.
* Utilize AI and productivity tools to improve operational efficiency.
* Prepare reports and business insights for management review.
### Required Skills & Qualifications
* MBA (Marketing, Sales, Operations, Business Analytics, or related specialization)
* Bachelor's degree with 1–2 years of relevant experience in Sales Operations, CRM Management, Business Coordination, Administration, or Proposal Support.
* Strong organizational and documentation skills.
* Good written and verbal communication skills.
* Basic understanding of CRM tools (Zoho CRM preferred).
* Proficiency in Microsoft Excel, Word, and PowerPoint.
* Strong analytical and problem-solving skills.
* Ability to work in a structured and process-oriented environment.
### Preferred Background
* Fresh MBA graduates with internship or project experience in Sales, Marketing, Business Operations, or CRM are encouraged to apply.
* 1–2 years of experience in Sales Operations, Business Coordination, CRM Management, Proposal Management, or Administration.
* Candidates with legal, documentation, or contract management exposure will have an added advantage.
* Exposure to IT, SaaS, ERP, Automation, Manufacturing, or the Drone industry is a plus.
* Familiarity with AI productivity tools such as ChatGPT, Microsoft Copilot, or similar tools is desirable.
### Key Traits
* Strong ownership and accountability.
* Excellent coordination and follow-up skills.
* Detail-oriented and highly organized.
* Analytical mindset with a willingness to learn.
* Ability to work independently and collaboratively
* Positive attitude and adaptability in a fast-paced environment.
* Strong time management and prioritization skills.
### What You'll Gain
* Hands-on exposure to end-to-end Sales Operations.
* Experience working with Zoho CRM and modern sales processes.
* Opportunity to work on proposals, business documentation, and strategic sales initiatives.
* Exposure to AI-powered productivity tools and business automation.
* Cross-functional collaboration with Sales, Marketing, Leadership, and Operations teams.
* Clear career growth opportunities in Sales Operations, Business Operations, and Revenue Operations (RevOps).
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