Job Responsibilities: Hardware & User SupportInstallation and maintenance of desktops, laptops, printers, and peripheralsTroubleshooting hardware and OS-related issues (Windows 10/11 & Linux)End-user support for day-to-day IT issues Networking & Firewall:Basic configuration and troubleshooting of LAN/WAN networksMonitor network performance and connectivity issuesDomain & Access ManagementManage users in Active Directory (user creation, permissions, policies)Handle domain join, login issues, and access control Storage & Backup:Manage shared folders and permissions on Synology NASMonitor storage usage and assist in backup processes Email & Software:Configure and troubleshoot Microsoft OutlookInstall and update required business applicationsHandle licensing and basic software support Cloud Services:Basic knowledge of cloud platforms such as AWS, Microsoft Azure, and Google Cloud Platform (GCP)Assist in managing cloud resources, user access, and cloud-based servicesUnderstanding of cloud storage and backup concepts IT Operations:Maintain IT asset inventory and documentationEnsure basic IT security practices are followed Job Requirements:2-3 years of hands-on experience in IT Administration, System Support, or IT Infrastructure Management.· Good understanding of Windows OS, Microsoft 365, networking, hardware troubleshooting, and IT asset management.· Experience in user account management, email administration, and IT helpdesk support.· Basic knowledge of cybersecurity best practices and data backup procedures.
Deep-tech Work India